Frequently asked questions

Zonara is a Norwegian technology company that provides a modern fleet platform for operators who demand full control. The platform consists of two products, Fleet OS and Partner OS, which together cover operations, overview and collaboration around a vehicle fleet.

Fleet OS is the operations platform for the fleet itself. It gives fleet managers an overview of vehicles, drivers, reservations, the driving log and condition across the fleet. Partner OS is built for collaboration with external partners and suppliers, and handles roles, access and the sharing of relevant information in a structured way.

Zonara is built for organisations that run a fleet of vehicles and need digital control, traceability and efficient work processes. Zonara suits both private companies and the public sector. Contact us to see whether Zonara suits you.

Zonara AS is a Norwegian limited company registered in the Brønnøysund Register Centre with organisation number 933 342 522. The company is based in Oslo and provides services to customers all over Norway.

The service's data is stored in the EU/EEA. Storage covers the database, identity services, monitoring and backups.

Yes. Users log in with BankID for secure identification. BankID is also the basis for checking driving licences against the Norwegian Public Roads Administration's driving licence register.

We use AES-256 encryption for stored data and TLS 1.2 or newer for all data transfer. Access is protected by role-based access control and required two-factor login. All actions are logged in an audit log.

Yes. The platform is built in line with the General Data Protection Regulation (GDPR), and we have documented legal bases, security measures and data processing agreements. You will find more information in the privacy policy and the data processing agreement.

The data processing agreement is openly available under data processing agreement. A complete list of sub-processors is sent to customers who have entered into an agreement, and can also be requested at personvern@zonara.no.

On termination we delete or return all personal data within 90 days, at the customer's choice. Data that must be kept longer by law (for example accounting data) is handled according to the applicable requirements.

Nothing used for statistics or tracking. Light and dark mode follow the setting on your device, so no choice is stored.

The platform is built for modern passenger cars and light commercial vehicles. Which specific models are supported depends on the vehicle's manufacturer and connectivity. Contact us and we will look into the specific models in your fleet.

The platform is designed to work together with other systems, including vehicle data from the manufacturers, public registers and tools for operations and finance. Which integrations are most relevant for you depends on your needs and existing setup. Contact us for a walkthrough.

When a user is registered, we validate the driving licence against the Norwegian Public Roads Administration's driving licence register. The check is repeated periodically so that the fleet manager can trust that the drivers hold a valid licence.

Yes. Customer data can be exported both during the customer relationship and on termination. Exports are delivered in commonly used formats.

For many vehicles the platform works directly with the car manufacturer's API, without extra equipment. For some models additional equipment may be relevant. We go through this together with you as part of a quote.

The price is set according to fleet size, chosen products and needs. We give a tailored quote after a short conversation about what you need. Contact us at hei@zonara.no.

Zonara is delivered as a monthly subscription without a commitment period. The details are in the terms of use.

The invoicing model is adapted to the customer's needs and agreed in connection with the quote. Contact us for specific terms.

What is included depends on the chosen products and scope. We put together a quote tailored to your fleet and needs.

Onboarding is put together with you according to the size of the fleet and which integrations are relevant. We make a plan after the first conversation.

Yes. We offer both digital onboarding with documentation and personal training for fleet managers. Drivers get started quickly with BankID login in the app.

Send us a short message at hei@zonara.no or call +47 459 67 125, and we will arrange a demo tailored to your fleet.

Yes. The platform is built with the public sector in mind and meets key requirements for privacy, data location in the EU, BankID identification and documented security practice. Contact us and we will go through what is relevant for your procurement.